When can I request a refund?
Refund windows depend on your plan and payment method. Submit a request as soon as possible.
Refund policy
Clear expectations for refunds so you can operate confidently.
Clear
Set expectations for refunds and requests.
Actionable
Know what details to submit.
Supportable
Fast path to get help.
Overview
This page provides general guidance. Final refund handling may vary by plan, region, and payment method.
- Request windows may apply
- Keep invoices and payment receipts
- Use Help Center for assistance
Common questions
What information is required?
Transaction details, invoice/receipt, and the reason for the request.
How long does it take?
Processing time depends on the payment network and bank timelines.
Related
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